MM. Digital CV
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✳ A career, not a static document01 / OVERVIEW

Hello, I'm Marius.

I connect people, products & possibility.

Product ownership, customer experience and digital transformation meet in my work. I translate customer needs and business strategy into clear priorities, bring teams together and move ideas into practical delivery.

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PROFILE / AT A GLANCE ↗
Where I bring valueAt the intersection of business, technology & customer experience.

Senior Product Owner · CX leadership · CRM & omnichannel · e-commerce

ZÜRICH, CH DE / EN
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IN PRACTICE

A closer look at the work.

Selected examples of completed work from my career notes. No unverified impact figures.

01
CUSTOMER EXPERIENCE · TRANSA

Making CX practical

Translated strategy into CX measures, developed agile structures, brought people together in workshops and advanced a digital in-store MVP.

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02
PRODUCT DELIVERY · OCHSNER SPORT

Giving a complex backlog focus

Prioritised CRM/omnichannel development, structured delivery and supported agile collaboration with a 10-developer team.

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03
PLATFORM & DATA · SWISS E-MOBILITY

Connecting platform and decisions

Led omnichannel-platform development, established agile project organisation and introduced Power BI for data-supported management.

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04
DIGITAL COMMERCE · MYCONCEPT / FREITAG

Owning the whole experience

Ran niche online shops across marketing and supply chain; later held commercial responsibility for freitag.ch and led a four-person team.

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CAREER JOURNEY

A journey through digital work.

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2024 — 2026Head of Customer ExperienceTransa Backpacking AG · Zürich

Shaped customer-experience work from company strategy and created ways to bring ideas into operation.

  • Defined CX measures and evaluated and introduced marketing automation and loyalty systems.
  • Developed agile structures within the CX team and facilitated solution workshops.
  • Introduced a digital in-store experience as an MVP.
CXLoyaltyMVPFacilitation
2022 — 2023Product Owner CRM / OmnichannelOchsner Sport AG · Dietikon

Connected the CRM/omnichannel roadmap with transparent backlog decisions and delivery organisation.

  • Prioritised the development backlog and established a project organisation.
  • Further developed agile processes while working with a team of 10 developers.
  • Worked within an e-commerce and omnichannel environment.
Product ownershipCRMBacklog
2020 — 2022Omnichannel Specialist & Product OwnerSwiss E-Mobility Group AG · Zürich

Worked on the introduction and further development of an omnichannel platform.

  • Led platform introduction and development and established agile project organisation.
  • Introduced Power BI for data-supported management.
  • Held responsibility for project-budget planning; amount withheld pending confirmation.
OmnichannelPower BIPlatform
2015 — 2020E-Commerce ManagerFreitag lab. AG · Zürich

Held commercial responsibility for freitag.ch, led sales-promotion activity and a team of four.

E-commerceCommercial ownershipTeam leadership
2015 — 2018E-Commerce ManagerCCV Schweiz AG · Glattbrugg

Commercial product manager for a Swiss shop solution; supported and led digitalisation projects and analysed market needs.

DigitalisationProduct management
2014 — 2018Founder & CEOmyconcept by mettler · Zürich

Operated niche webshops tricotion.ch and tiebarbar.ch; used Google and Facebook Ads and established supply-chain processes.

EntrepreneurshipE-commerce
EARLIERThe foundationsMarketing · web · digital production
  • Marketing Manager — Wildbiene + Partner GmbH
  • Polygraf / Product Manager Webshop — GfK SA
  • Assistant Online Marketing — BB Network, New York
  • Technical Marketing Manager — officeatwork AG
  • Polygraf EFZ — E-Druck AG

Dates for these earlier stations are not specified in the source career notes.

Some recorded roles overlap. The exact chronology can be clarified directly with me.

CHOOSE A PATH

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TOOLKIT

How I work, and what I work with.

My approach starts with customer value, transparent priorities and the right people in the room. I favour evidence, experiments and methods that fit the challenge—rather than process for its own sake.

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Product & collaboration

Product ownership · discovery · backlog prioritisation · stakeholder alignment · facilitation · MVPs · Scrum · Kanban

Customer & digital

CX · customer journeys · CRM · loyalty · marketing automation · omnichannel · service digitalisation

Platforms & tools

Jira · Confluence · Miro · Power BI · Shopify · Commercetools · WooCommerce · Hybris

AI workflows

Chatbots, notebooks, imaging and coding tools are listed in my notes. Specific depth and recent project use should be discussed rather than assumed.

SELECTED WORK / AI SHOWCASE

Work you can explore.

Examples of practical work, not claims of measured business impact.

01 / PRODUCT

CRM & omnichannel delivery

Backlog prioritisation and collaboration with a ten-developer team at Ochsner Sport.

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02 / CUSTOMER EXPERIENCE

Digital in-store MVP

A digital customer-experience experiment developed at Transa.

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03 / AI DEMONSTRATION

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CONTINUOUS LEARNING

Grounded in craft. Always learning.

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2025Agile Project ManagementUniversity of Maryland · course listed in career notesRequest evidence ↗
2024Professional Scrum Product Owner IScrum.org · PSPO IRequest evidence ↗
2014 — 2015Eidg. dipl. MarketingleiterSIMAKOMRequest evidence ↗
2005 — 2008Polygraf EFZGBS St. GallenRequest evidence ↗

Languages   German · native   /   English · C1 (as listed in career notes)

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